Support & Service Performs data entry, processing, and risk analysis to place customer coverage. Supports sales team by maintaining accurate customer account information. Answers inquiries, resolves issues, and conducts other activities as related. Collaboration Works directly with carriers and clients in completion of daily servicing activities. Liaises with carrier poli

The essential functions of the job include, but are not necessarily limited to, the following Engaging customers in conversation to understand their banking needs and preferences Processing transactions accurately and efficiently Providing assistance with account servicing needs Facilitating customer awareness and education of bank services, including digital banking capa

Product Strategy Develops and implements strategies for the Bank's products and services (ex. Debit and credit cards, deposit and lending products, transaction products, payments). Ensures alignment with financial goals set by the Board of Directors. Leads teams managing the product lifecycle across product development, delivery, enhancement and retirement. Ensures offeri

Product Strategy Develops and implements strategies for the Bank's products and services (ex. Debit and credit cards, deposit and lending products, transaction products, payments). Ensures alignment with financial goals set by the Board of Directors. Leads teams managing the product lifecycle across product development, delivery, enhancement and retirement. Ensures offeri

Business Tactics Develops, designs, and produces data assessment procedures. Defines business needs and identifies solutions to address audit findings. Identifies and acts upon opportunities to implement continuous auditing. Collaborates with internal and external parties to accomplish department goals, leading in efforts to maximize data analysis effectiveness and usage.

Talent development and performance management; coaching, and developing a culture of inclusivity and collaboration Partner with senior technical and business leadership to co develop multi year roadmaps for the technology areas across the organization Develop annual team operating budget and maintain contracts that support your areas of responsibility Strategic planning,

Service Answers inbound communications to service accounts, fulfill requests, or address issues. Determines target needs and provides resolution while maintaining a high standard of service. Identifies appropriate course of action for more complex issues or disputes. Operational Support Performs various operational tasks that occur during customer, vendor, and associate i

Service Answers inbound communications to service accounts, fulfill requests, or address issues. Determines target needs and provides resolution while maintaining a high standard of service. Identifies appropriate course of action for more complex issues or disputes. Operational Support Performs various operational tasks that occur during customer, vendor, and associate i

Ongoing Sales Support Provide ongoing sales support to Lenders which includes identifying sales and cross sell opportunities, coordinating materials for presentations, setting up sales calls as needed, maintaining prospect lists and making joint calls as required. Documentation Support and Accuracy Originates, processes and ensures accuracy of loan documentation for closi

Independently develop and implement a sales strategy, identify potential clients and referral sources, while maintaining consistent calling efforts to enhance long term relationships. Identify new opportunities by establishing a direct calling program with prospects, referral sources and existing clients of First Citizens Bank to deliver new and enhanced Factoring, and AB

Independently develop and implement a sales strategy, identify potential clients and referral sources, while maintaining consistent calling efforts to enhance long term relationships. Identify new opportunities by establishing a direct calling program with prospects, referral sources and existing clients of First Citizens Bank to deliver new and enhanced Factoring, and AB

Independently develop and implement a sales strategy, identify potential clients and referral sources, while maintaining consistent calling efforts to enhance long term relationships. Identify new opportunities by establishing a direct calling program with prospects, referral sources and existing clients of First Citizens Bank to deliver new and enhanced Factoring, and AB

Account Servicing Responds to service requests and proactively identified service needs. Manages new and existing insurance customer activities including policy check in, renewals, cancellations, endorsements, and initial claim activity. Performs data entry, processing, and risk analysis at an advanced level. Ensures accuracy and compliance with all rules and regulations.

Overview Be part of the Modeling and Analytics team that oversees the management, design, and execution of First Citizens' Model Development, CECL Reserve, Credit Risk stress testing process, economic scenario design, and other analytics tasks. Responsible for supporting the development and management of credit risk models for the consumer, business and commercial banking

VP, Sr Portfolio Manager will support the Health Care Real Estate (HCRE) Portfolio Management team with managing existing HCRE & ABL loans. The VP/Director will act as primary contact to Borrower's CFOs and Controllers. Will be responsible for vetting Borrower's compliance certificates and financial statements. Respond to Borrower's and Sponsor's ad hoc requests. Draft am